Payment type is incorrect

[dbraga]

3 of my expenses show "Out of Pocket" but i did not use my personal card for this trip. How do I change it to the card? When i try to edit, the ability to chage that field is grayed out. 

[KevinD]

@dbraga could you do me a small favor and take a screenshot of these three expenses for me. I have an idea of what is happening, but need to see it before I can offer help. 

[SMB]

I have the same issue for an entry, and another that's telling me to wait for the charge to hit the Visa card, but it's a month old

[KevinD]

@SMB if you could provide screenshots of your expense report, that would be great. I am not able to access your company's site, otherwise I would go in and look for myself. If you do not want to post your screenshots here, send me a private message. Click my username, then click View Profile. You'll see a blue Message button. When you type your message, you should be able to copy the image and paste it into the message. If that doesn't work, let me know. 

[Nancyagfa]

Check your prior report to see if you already submitted and maybe the date or the amount is off slightly.  This happened just recently to one of my travelers and I found the date wrong on the manual submission and the card purchase had already been submitted prior.