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ckelley
Occasional Member - Level 1

Payment question

Hi - I just started using concur; and I received an email last Thursday evening that the status had changed to "paid". It is now Monday, and nothing has shown in my bank account and the local concur rep in our organization stated it shows transaction pending from the operating account view. My question is , why would it show "paid" for me, but "transaction pending" for them; and what is the normal time frame once it shows Paid for me to receive funds?

 

Thanks

 

1 REPLY 1
KevinD
Community Manager
Community Manager

@ckelley It is a little confusing how the statuses work. I don't know why the system was designed this way, but according to the SAP Concur system, Paid means all approvals have been done and the report is closed out in the system, even though you haven't received the funds. 


Thank you,
Kevin
SAP Concur Community Manager
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