Payment Type: "Out of Pocket" but should be "Citi HH NA T&E"

[leesara]

An AMEX Travel airfare was posted in Concur Expense 02Aug2022 but it is still showing in Concur as out-of-pocket and never updated to the corp card.  Travel confirmed the original airfare was already paid via corp card (my end, already expensed).  I believe this amount should not have posted in Concur Expense as it was for the difference of what was already paid/expensed.  Please advise.  Is it a Concur glitch?

[KevinD · Accepted solution]

@leesara this is not a glitch. If the airfare was already paid and as you said expensed, then you are all good to go. The item in question is the airfare itinerary item that didn't get matched to the corporate card transaction. These items default to Cash/Out of Pocket and do not update unless they get matched to the corresponding company card charge. Yours didn't get matched for some reason, so the payment type never updated. 

You can just delete this item since you already submitted the company card charge.