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susanjane
Occasional Member - Level 1

Payment Files to Bank based off of SAE from Oracle Cloud SAS

Hello Concur Friends:

Seeking information regarding best practice and steps being followed for anyone who is using the following combination of integrations:

Concur Travel and Expense

Oracle Cloud SAS platform for accounting

American Express Card Users

 

We are having a difficult time getting the payment file to include refunds and net out our payment to the card carrier.

Thanks.

Susan Jane Story

Scholastic Inc.

917 596 0488 Cell/text

2 REPLIES 2
phse
Occasional Member - Level 2

Hi,

We are facing the same. Did you ever get some ideas ?

Thanks

Philip

 

Orit_Dor
Occasional Member - Level 3

Hi Susan

we are allowing AMEX negative submission only incase the report is grater than zero, the AMEX payment file can include refunds as long as the total is positive.

hope that helps

Orit