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ssimburger
Occasional Member - Level 1

Password invalid response after resetting password -- TWICE!

I clicked on the link from AutoNotification@ConcurSolutions.com

It opened a webpage that had my email populated

I entered my password

The system came back with password invalid

I clicked on Forgot Password

I received a reset password link

I created a new password

I clicked on the link from AutoNotification@ConcurSolutions.com AGAIN

I entered my NEW password

The system came back with password invalid

I clicked on Forgot Password

I received a reset password link

I created a new password

I went back to the Concur Expense website

I entered my NEW password

The system came back with password invalid

I am at WITS' END

I am unable to open the Concure Expense!

2 REPLIES 2
KevinD
Community Manager
Community Manager

@ssimburger what is the link you are receiving from the AutoNotification email address? Can you provide it here, please?


Thank you,
Kevin
SAP Concur Community Manager
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ssimburger
Occasional Member - Level 1