Paid back but Expense remaining

[CapG]

I accidentally used my Work Credit Card for an online payment. I paid the card back so on the Amex app it shows as £0 owed. But it hasn't appeared on Concur as paid back. It has been 2 months now, and it still shows up as an expense to be paid of £50. How can I fix this?

[KevinD]

@CapG most companies do not show payments in SAP Concur as it tends to clutter up the user's Available Expenses and causes confusion. Since you already paid the expense, add the expense to a report and check the Personal Expense (do not reimburse) checkbox. This tells your company not to send a payment for this entry and it clears it from your Available Expenses.