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karenvmartin
Occasional Member - Level 1

Overdue Credit Card Transactions

Several of our employee are frustrated as they are receiving email notifications they have past due transactions, even though we are still in the middle of the month. Is there any way to turn off past due transactions for the current month we are in? 

1 REPLY 1
Munari_alEXPert
Super User
Super User

hi @karenvmartin 

 

Yes is possible and I had a similar issues on my previous company. Best way to contact your Concur account manager or Concur support via ticket, to change the "conditions" to send authomatic emails. You need to review each setting now set up in your company and be able to indicate to Concur the new conditions and frequency of those emails.

 


Kind Regards

Alessandro Munari