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UG1
Occasional Member - Level 2

Over limit error, but not over limit

I'm getting an over the limit error, but I'm not over the limit. Daily food limit is $40, the only food expense for the day is $12.20

2 Solutions
Solution
KevinD
Community Manager
Community Manager

@UG1 I'm looking at your reports, it looks to me you already submitted that expense on your April 2024 report. I checked both expenses and the receipts are identical. I would just delete this item off of your current open report. That should clear it up. Also, if you look at the Alert, the system is telling you this looks like a duplicate from your April report. I think deleting the entry is the way to go as it might look like you are trying to get away with being reimbursed for the same expense twice. 🙂

 

KevinD_0-1716404774923.png

 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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Solution
KevinD
Community Manager
Community Manager

@UG1 your company's rule says greater than $40 and I see they are exactly $40. The rule also has a condition about not having a comment. I tested it out and added a comment to one of the entries and it cleared the alert. I'm not sure why the alert is showing when the total for the day equals $40, but it appears that entering a comment fixes it.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

View solution in original post

4 REPLIES 4
Solution
KevinD
Community Manager
Community Manager

@UG1 I'm looking at your reports, it looks to me you already submitted that expense on your April 2024 report. I checked both expenses and the receipts are identical. I would just delete this item off of your current open report. That should clear it up. Also, if you look at the Alert, the system is telling you this looks like a duplicate from your April report. I think deleting the entry is the way to go as it might look like you are trying to get away with being reimbursed for the same expense twice. 🙂

 

KevinD_0-1716404774923.png

 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
UG1
Occasional Member - Level 2

Kevin,

Thank you. I didn't think about the previous report. I also thought the duplicate was a mistake too, I only had one date in 'that' report. 🙂

Thanks.

UG1
Occasional Member - Level 2

@KevinD Getting the over limit error on two days on my Fishkill, NY expenses. ...unless my math is wrong or I'm just not understanding.

Solution
KevinD
Community Manager
Community Manager

@UG1 your company's rule says greater than $40 and I see they are exactly $40. The rule also has a condition about not having a comment. I tested it out and added a comment to one of the entries and it cleared the alert. I'm not sure why the alert is showing when the total for the day equals $40, but it appears that entering a comment fixes it.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.