Number of company card transactions doesn't match receipt

[donandrea]

I have two card transactions in the expense report for a 4 night hotel stay, and only one receipt from the hotel that matches the sum amount of the two transactions. 

The first card transaction is for the first night room cost only (no hotel tax).

The second transaction is for: hotel tax day 1, room rate and hotel tax for the other 3 nights.

The receipt is for room rate and hotel tax for all the 4 nights, with the detailed items for each day.

The problem is: I cannot combine the two expenses and use the single receipt I have, and I cannot resolve the alert for submitting the expense report.

What can I do to solve this?

Thank you

Andrea

[cjmarimo]

hello @donandrea 

In my company, in this case, the same receipt is captured twice and each capture is combined with one of the charges.

It is a case that happens frequently.

BR,

cj

[donandrea]

Thank you ,

I will try this solution

BR

AD

[KevinD]

@donandrea if the hotel provided you a copy of the receipt in via email, that receipt image can be attached to each of the entries. So, if you saved the copy of the receipt on your computer, you can use that receipt image as many times as you need.