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anu_chandra
Occasional Member - Level 1

Not able to upload the receipt

I am not able to attach the expense receipt in the web as well as mobile application.

12 REPLIES 12
ericfchen
Occasional Member - Level 1

i cannot upload receipts as well on pc nor on mobile.  i am based in china.   the receipts are lower than 5mb (2-3mb) and i've tried jpg/png/pdf with no sucess.  please advise

JBARA99
New Member - Level 3

I'm having the same issue (based in the UK)

LEvans41
New Member - Level 1

Same problem here in the U.S.

sharad27
Occasional Member - Level 1

I am also not able to upload receipts , I am in india , seems its worldwide problem

coreymccreary
New Member - Level 3

Same issue. Unable to upload receipts. I have attempted pdf, jpg, and png. None have worked.

Jon8838
New Member - Level 2

I'm experiencing the same. A colleague has got in touch with the help desk who have confirmed they are experiencing an issue with the service.

AngelaG
Occasional Member - Level 3

Same for my Concur Users, we cannot upload any receipts at this time.  

coreymccreary
New Member - Level 3

I am able to upload all of my receipts now! Is anyone else still having issues?

ericfchen
Occasional Member - Level 1

fixed for me

 

jyotis
Occasional Member - Level 1

We are also facing the same issue unable to upload an image.

sunnyt
New Member - Level 1

Same issue in the US.

KevinD
Community Manager
Community Manager

Our imaging service was having an issue on this day. I believe it is resolved now.


Thank you,
Kevin
SAP Concur Community Manager
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