No expenses were actually required.

[605012397]

I received several emails requesting that I complete my expense activity, but when I checked my expenses in Concur, I found that no expenses were actually required.

[KevinD · Accepted solution]

@605012397 I have a pretty good idea of what is happening. Your company recently had an organizational change. I'm not sure if it was a merge of some sort, but what happened was your company moved to a brand new instance of SAP Concur. I did some looking around because a few others have had the same issue and it turns out that when moving users to the new instance, they didn't change the email address on the old profile, so that is why you still get notices about outstanding expenses, but don't see them. They are in the old site.

I don't know what your company policy is on getting those transactions in the old site cleared, but I would start by speaking with your direct manager to see what they say. You are probably the third person that has had this issue.