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adamcolq
New Member - Level 1

No Expense Type's appearing and picking up incorrect location

Hi,

 

I am facing two new issues when trying to submit expenses:

 

i) There is nothing in the list for me on expense type to select (on any receipt that I attempt)

ii) When the receipt is uploaded it is always picking up Houston America when my receipts are all in London.

 

Any ideas? Technical issue?

 

Many thanks,

 

ADam

3 REPLIES 3
caberij815
New Member - Level 1


@adamcolq wrote:

Hi,

 

I am facing two new issues when trying to submit expenses:

 

i) There is nothing in the list for me on expense type to select (on any receipt that I attempt)

ii) When the receipt is uploaded it is always picking up Houston America when my receipts are all in London.

 

Any ideas? Technical issue?

 

Many thanks,

 

ADam


For missing expense types and incorrect location issues, try refreshing your app or clearing the cache. If the problem persists, check with your admin to ensure your profile settings, expense categories, and location defaults are correctly configured. This could be a system configuration issue.

sgb
New Member - Level 1

There is nothing in the list for me on expense type to select.

sgb
New Member - Level 1

I have been able to sort this. All I did was delete the report and started afresh and it worked.