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FawnT
Occasional Member - Level 1

No Concur Access

I was kicked out of Concur in the middle of a expense report and now am getting the following response:

You are currently not set up to use any Concur products. Contact your Concur Administrator for assistance.

5 REPLIES 5
Nancyagfa
Super User
Super User

There's an outage with Expense,  Check the home page and it shows a degradation of service, but my entire company is down.

Nancy Murray
Agfa
Mcassidy
Occasional Member - Level 1

Yeah same thing is happening when I login. Good to know its not just me.

ArsiraTa
New Member - Level 1

I still have the same response "You are currently not set up to use any Concur products. Contact your Concur Administrator for assistance."  Can you get in now?

CarrieM
Occasional Member - Level 2

Concur Expense is completely down.

CarrieM_0-1655144041927.png

 

TMMG2022
Occasional Member - Level 3

Saw this in another thread:

 

Dear Customer,

As previously reported, we identified a degradation affecting your service.

Impact Prior to Resolution: In the North America Data Center, accessing Concur Expense and Request services via SAP Concur website and SAP Concur mobile app is 50 % below expected level. Affected users may experience an error "You are currently not set up to use any Concur products. Contact your Concur Administrator for assistance" when attempting to access these services. Additionally, users may experience missing Expense and Request tabs.

Start Time: 16:21 UTC on 13 June 2022

Status Update: The Incident Response Team (IRT) is currently investigating. Our next scheduled update will be in one hour or sooner should a significant change occur.

 

We appreciate your patience as we work to resolve this issue. We will keep you updated until the issue is resolved.