cancel
Showing results for 
Search instead for 
Did you mean: 
SG2
Occasional Member - Level 1

NextGen Transition

Hello,

 

A few Concur users were not transitioned successfully to NextGen and began experiencing expense reporting problems, specifically, unable to access Concur expense.

 

 I am asking for extended support to instruct affected users how to update their profiles. 

 

Thank you.

 

-Susan Valpais

1 REPLY 1
KevinD
Community Manager
Community Manager

@SG2 are these users still not seeing Next Gen UI? Also, there isn't anything the users can update on their profile to fix this type of issue.

 

When these users sign in, are they not seeing Expense as an option at the top of the screen?


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.