Re: Next Gen UI error

saumya · ‎Feb 11, 2022

Our company have switched to NextGen UI last week globally. We are receiving complaints from users regarding error as attached(local language). Also I observed the error is faced by mainly LATAM users.

Is there any standard solutions or should I raise a case with Concur?

KevinD · ‎Feb 11, 2022

@saumya could you provide a screenshot of the entire screen including the URL field of the browser, please?

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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saumya · ‎Feb 13, 2022

Here you go (this is reported by another user from Russia)

KevinD · ‎Feb 14, 2022

@saumya thank you for the screenshot. I would raise a case with Concur Support, especially if this is happening with multiple users.

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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