Solved: New to Concur expenses

Nash · ‎Sep 11, 2022

I am processing receipts but I have hit an issue and it states this......

" You are not permitted to submit a regular expense claim containing PCard transactions. Please create a UK PCard claim and attach your PCard transactions to it."

Can someone explain how I do this please ?

Cheers

Nash

KevinD · ‎Sep 12, 2022

@Nash hello there. When you create a new expense report, the first screen you come to is called the Report Header screen. This is where you provide a name for your report and some other information. On this screen you should see a field labeled Policy or something similar. This might be a field with a drop down arrow that you can click to see some options. The options should contain a UK PCard option that you can select.

Now, on the current report where you see this issue, you might be able to just change the policy. If you open the report, look for a link that says either Report Details or Details. From the drop down list of options, select Report Header. Look for the Policy field and see if it can be edited. If so, change the policy to UK PCard.

Give that a try and let me know how it goes for you.

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

View solution in original post

KevinD · ‎Sep 12, 2022

@Nash hello there. When you create a new expense report, the first screen you come to is called the Report Header screen. This is where you provide a name for your report and some other information. On this screen you should see a field labeled Policy or something similar. This might be a field with a drop down arrow that you can click to see some options. The options should contain a UK PCard option that you can select.

Now, on the current report where you see this issue, you might be able to just change the policy. If you open the report, look for a link that says either Report Details or Details. From the drop down list of options, select Report Header. Look for the Policy field and see if it can be edited. If so, change the policy to UK PCard.

Give that a try and let me know how it goes for you.

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

Nash · ‎Sep 12, 2022

Thanks for info Kevin, I'll give it a go tomorrow and let you know.

Nash · ‎Sep 13, 2022

Had another go, I'm not opening a new claim, the claim I have was already there when I first logged into concur as it is receipts from May this year to September this year, can I put a photo up as it will show where I am up to ?

Nash · ‎Sep 13, 2022

Hi Kevin, I tried again with your method and a print off from one of the email concur help and it worked and now I'm uploaded!