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HawkPan
New Member - Level 1

New corporate credit card cannot be recognized in expense

Dear all,

 

I renew my corporate credit card in Apr 2024 and update the new card number in Concur Profile-> Personal Information -> credit card. However, all the transactions on new card cannot be found in Concur. I went to card transaction -> card activity but only my old card information is listed there. All of my expense are listed as "Out of pocket" now. 

 

How can I update my new credit card information into Concur? Is there any helpdesk contact in US? 

 

Thank you.

 

 

Hawk 

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