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In the most recent version of the App, it has changed how the popup window works for the Ipad. before - if you had a popup window up where you were entering information - you had to click "close" or "save" to get out of the window. Now - if you accidentally touch outside the window - the entire window along with your unsaved information completely disappears. Our Pilot workforce uses this ipad as their primary submission device - and this feature is causing them to lose data and result in re-work.
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@kathyunited have you submitted this to Concur Support? If not, I would recommend you get this submitted so it is documented and on record. This community isn't monitored by our Mobile Product team, so they won't know if this issue unless it is submitted through the Support portal. 🙂