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I am attempting to add a second approver to existing expense reports for one user. These reports are open, but have not been submitted. I tried to follow the steps to add via the Report Timeline, but was not able to move past the "edit" option. Is it possible to handle this request? Thank you!
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Hi @CEL22 ,
May I know you are acting as a user or approver here?
If you are acting as user then may be as per backend configuration it is restricted to add additional steps for the user hence it is not allowing you to add additional approver step. On report header you can put comment for approver and say it requires approval from x person so that they can forward.
If acting as a approver then as an approver you can approve and forward report for the additional approval.
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Thank you for your response. I am acting as the administrator for the user. The department VP has requested access to the end user's expense reports. The reports have not been completed/submitted yet, so I don't have the option of approving and forwarding at this point. Thank you again!