My expense is pending external validation?

[roshdosh101]

Hi, my very first expense that i raised in concur is sitting as 'pending external audit'. I dont understand why as my manager has verbally approved it and is happy to approve. The expense hasn't reached him yet, because it is pending this validation. I can't seem to raise a request with anyone for this either. 

2SMOTK

Any help would be greatly appreciated.

[KevinD]

@roshdosh101 usually this status is for our customers using one of our Audit Services. The validation takes place outside of SAP Concur, so there isn't anything you can do. I don't now long it has been in this status, but if it has been more than 3-5 business days, you should speak with the person(s) at your company who manage SAP Concur. These are people usually in the Finance, Accounting, Payroll or HR departments.