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105065532
New Member - Level 1

My cash expense didint pay to me.

I sumbitted 4 june my cash spent.system shows approved and paid.But the money didint pay in my bank account.Whom I can learn information?

2 REPLIES 2
JessicaL
Frequent Member - Level 1

This looks to be a question specific to your company, so you would need to contact your finance department. They should be able to connect you to your Concur administrator to see what the issue is. Also, many companies put that information on the Concur home page. Hopefully, you can find your internal team and get the answer.

Jessica
Travel and Expense System Administrator
Nancyagfa
Super User
Super User

You should also check the payment date in the report details to see when it paid to your account.  Open your report, select Details and then Report payments.  You can check your account for the exact date.  Otherwise contact your internal admin to see if it was returned for any reason. 

Nancy Murray
Agfa