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ChrisSharp
Occasional Member - Level 1

Most horrible travel expense application ever!

Hello Concur community, Concur employees, and users!  My name is Chris, and I am a very, very frustrated Concur expense report user.  This concur expense software, is probably the worst app I've even worked with, in the past 5-10 years, if not forever.  How do you, Concur tool developers, figure out, that a person (such as myself, graduated from a top private university, with a BS and MS in engineering, and 25+ years in the aerospace industry) takes 3+ hours to fill out an expense report, worth approximately $1,000.  Your tool is NOT user friendly, it is NOT intuitive, and the silliness of details is astronomical (not unlike my frustration).  I could probably write a five-page white paper on how many silly steps and un-intuitive steps one must take, to complete an expense report.  Shame on you guys, at Concur, shame on you for maintaining such a dinosauric app in this modern world.  Anyone else feel the same way?  How my employer still does business with you will be one of the biggest mysteries of my career...

 

63 REPLIES 63
kbredder
Occasional Member - Level 3

Does anyone know how to enter the Travel Allowance?  I had such a miserable experiance last time I traveled trying to get reimbursed for gas reciepts, so this time I opted to just submit for a travel allowance.  I put in the departure and arrival locations and dates and it is showing $0.  I really don't feel like eating hundreds of dollars again (which is what i think the system wants you to do.)  I will absolutely see this through to get reimbursed.  This is two trips where i have paid my own expenses b/c of company and this concur nonsense.