Mobile App not giving password screen

[hejoba]

I’ve downloaded the app and connected my account. After clicking ‘sign in’, I put in my email address and select ‘sign in with password link below’ which is what I do on desktop… but all I get then is a blank screen with a small black square in the center.

No problems on desktop signing in, just the app not even asking for a password. What am I doing wrong?

[KevinD]

@hejoba could you please provide a screenshot of the sign in screen you are using? I'd like to see what you are experiencing. 

[hejoba]

Thanks @KevinD  - hopefully these come through. I have no SSO so the 2nd screenshot is what I see after selecting sign in with password link below on the 1st screenshot