Mobile App Not Displaying Expense Types

atutor · ‎Jun 8, 2022

I have one user that when they go to look up expense types on the mobile app, nothing displays. The user has logged out and back in again, deleted and re-installed the app, they have hooked up to wifi and still it doesn't display anything. I am able to view the expense types available to me without a problem. Has anyone else had this issue? We recently set up policy groups but didn't change anything else.

Thanks!

KevinD · ‎Jun 8, 2022

@atutor have the user shut down their phone and reboot. Let me know if that fixes the issue or if it still persists.

Thank you,
Kevin
SAP Concur Community Manager
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atutor · ‎Jun 9, 2022

Hi Kevin,

Thanks for your reply! This didn't work for them but they ended up starting a new expense report and they showed up. So it must have been a corrupt expense report or something similar. Thanks again!