cancel
Showing results for 
Search instead for 
Did you mean: 
rocketrss
New Member - Level 1

Mobile App Login

Hello,

 

I can no longer login to the mobile app. Had a 4 digit PIN but no password. Our company (Sodexo) uses single sign-on through the web application and that is still working fine. It also shows my mobile app is connected. The single sign-on password does not work on the app. When I try to reset my password through the mobile app, no email link arrives. Can you please assist? Thank you!

1 Solution
Solution
rocketrss
New Member - Level 1

Good Morning! My company was able to resolve this for me. No further help needed. Thank you for your response!

View solution in original post

3 REPLIES 3
KevinD
Community Manager
Community Manager

@rocketrss can you provide a screenshot of your mobile login screen, please? The same password should work for both web and mobile single sign-on. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
rocketrss
New Member - Level 1

Upon opening the app, I'm led to a web sign on. See below.

 

rocketrss_0-1637018593548.png

 

Solution
rocketrss
New Member - Level 1

Good Morning! My company was able to resolve this for me. No further help needed. Thank you for your response!