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opt_steveking
Occasional Member - Level 1

Mobile App - Itinerary Window popping up when creating new report

It seems as though users are being asked to create an itinerary automatically when creating a new expense report.  This is new behavior.  We can just hit cancel to bypass the screen, but it is a bit of a nuisance.  Is there any way to turn this off?  Thank you!

3 REPLIES 3
KevinD
Community Manager
Community Manager

@opt_steveking I asked our mobile support team and they said that this issue was resolved. Do your users have the most recent version of our mobile app?


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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opt_steveking
Occasional Member - Level 1

Hi Kevin - This was  happening on v9.111 but I just upgraded to v9.112.0.2304140936 and the itinerary screen is still popping up as soon as I create a new report.   - Steve

 

opt_steveking
Occasional Member - Level 1

I should point out that this is specifically happening on the iPad and does not seem to be happening on the iPhone.