Missing required field: Receipt Status

[sankarnadar]

Missing required field: Receipt Status   I am unable to submit. the expense 

[rohanpatil · Accepted solution]

Hi @sankarnadar 

the message indicates  that at least one of your expense entries is incomplete. Specifically the 'Receipt status' field does not have any input. Based on your company configuration, you need to select either Tax Receipt/ Receipt/ No Receipt and save the expense entry. Post this you should be able to submit the expense report.

[sankarnadar]

 Could not see this field itself to fill in the information.  Bit strange! 

[rohanpatil]

Hi @sankarnadar 

Strange that you cannot see the field. I am assuming that you are not looking at an itemized child entry. I would reach out to your internal helpdesk support IT team / Concur administrator as they can look at your specific configuration/ claim and advise.

[KevinD]

@sankarnadar I'm looking at your report and I see the field. Are you still not seeing it? If not, try signing in with a different browser. See if that fixes the issue.

[sankarnadar]

>> Kevin, it wasn't a browser issue, It was the issue for many and finally concur support team fixed this and I was able to see this field today and I have submitted the same. Thanks a lot for your suggestion.

[CEL22]

I have an issue now where I see this message. I do not see a box showing "receipt status" though. I have never seen this error before. Can you advise how to fix?

[sankarnadar]

>>> Finally Concur Support team fixed this issue, and I am able to submit.