@skohlmyer according to what I see, your company has deactivated the User Support Desk service, which means your company is handling issues internally. So, if you sign in to SAP Concur, if there is a Company Notes section on the home screen, look there for internal help contact details.
If your company has not activated the Missing Receipt Declaration, then someone at your company will need to tell you what the process is for you to get that expense submitted. Even if you could contact Concur Support, they would likely tell you that you would need to contact someone internally since they wouldn't know your company's process for handling missing receipts.
Thank you,
Kevin Dorsey
SAP Concur Community Manager
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