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Occasional Member - Level 1

Missing Receipt Declaration Option is not Showing Up - Only in app

Hi All!


Just wondering if anyone else has had a similar issue - the Missing Receipt Declaration just isn't showing up as an available option in the Concur App.  It works just fine on the website... but I think as the processor, I'm the only one who actually uses the website.  When I tell users they have to login to the site, they groan.  Anyone have any tips on how to fix this or maybe I'm missing something - does the expense have to be matched in order to select that option?


Thank you guys!