Missing Icons

[medinaoilguy]

The "Save", "Attach Receipt" and other icons normally at the bottom of each expense screen are no longer showing which prevents any of the changes or edits I make to an expense from being saved.  Can anyone suggest a solution?

[bryanwashburn]

I am having the same issue.  My "Attach Receipt" is there, but the "Save" icon is not appearing, so I can't move forward in my expense report.  

[KevinD]

@bryanwashburn any chance you can screenshot this for me, please? Be sure to screenshot your entire screen so we can see which browser you are using. 

[bryanwashburn]

I am sending two screen shots to show that when I use "Hotel" as an Expense Type, the save icon does not appear.  However if I use "Prepayments - Hotel" the icon in there. 

[bryanwashburn]

I have found that the Save icon is not showing up on the Hotel expense only.  All other expenses seem to be working,  I am going to ask my organization to allow me to expense my lodging under a different category.

[KevinD · Accepted solution]

@medinaoilguy and @bryanwashburn are you both using Firefox? If so, this is a known issue and being worked on. 

For now, you'll need to log in using a different browser. 

[medinaoilguy]

Yes, I've been using Firefox but it had worked fine until the past two months.  However, I just found that if I check two expenses and then uncheck one, the icons re-appear on the one that remains checked.

[bryanwashburn]

I am not using Firefox... I tried with Chrome and MS Edge.