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ACMSFT
Occasional Member - Level 1

Missing AMEX Transaction

I have an AMEX transaction from over 2 weeks ago which is now showing up in my AMEX report. 

What should I do ? 

 

Andrea 

2 REPLIES 2
KevinD
Community Manager
Community Manager

@ACMSFT I need a little clarification...when you say it is showing up in your AMEX report, do you mean on an expense report or on your AMEX statement? 

 

If you mean on your expense report, has this expense already been submitted as an out of pocket/cash expense? 

 

I'm not sure on the exact issue as all AMEX transactions that come into your SAP Concur account should be submitted on an expense report. 

 

I'll await your reply. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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ACMSFT
Occasional Member - Level 1

Sorry .. a typo. 

 

I have an AMEX transaction from over 2 weeks ago which is NOT showing up in my AMEX report.


Reservation made via Concur (1QKCP0)

On May 25th I stopped at the NH Hotel Moscova in Milan. 
On the 26th I received the invoice from UVET GBT for 145EUR

 

Since then I have not seen any related charge on my corporate AMEX

 

Andrea