Mismatched Corporate Card Expense and E-Receipt

[tlyoung]

I have a Corporate Card expense that was automatically paired with an E-Receipt. My problem is that it was paired with an E-Receipt that does not match the expense. I have several expenses that are from the same vendor and of similar costs (within a few cents). How can I separate the Card expense from the E-Receipt so that the correct receipt can be attached to the corresponding expense?

[NTS · Accepted solution]

Hi @tlyoung,

check these steps:

- Sign in to concur WEB (https://www.concursolutions.com), not APP.

- Go to Expenses (if the expense is alredy moved to a expense report, move it from the expense report to expenses)

- Click on your expense to trigger Expense source Pop Up

- Select Separate

If you want to combine the cc with you expense

- Tick the cc and the expense, select Combine expenses.

Hope it helps