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tlyoung
Occasional Member - Level 1

Mismatched Corporate Card Expense and E-Receipt

I have a Corporate Card expense that was automatically paired with an E-Receipt. My problem is that it was paired with an E-Receipt that does not match the expense. I have several expenses that are from the same vendor and of similar costs (within a few cents). How can I separate the Card expense from the E-Receipt so that the correct receipt can be attached to the corresponding expense?

1 Solution
Solution
NTS
Super User
Super User

Hi @tlyoung,

 

check these steps:

- Sign in to concur WEB (https://www.concursolutions.com), not APP.

- Go to Expenses (if the expense is alredy moved to a expense report, move it from the expense report to expenses)

NTS_0-1684224626159.png

- Click on your expense to trigger Expense source Pop Up

NTS_1-1684224726117.png

- Select Separate

NTS_2-1684224861342.png

 

If you want to combine the cc with you expense

- Tick the cc and the expense, select Combine expenses.

 

NTS_3-1684225040690.png

Hope it helps

View solution in original post

1 REPLY 1
Solution
NTS
Super User
Super User

Hi @tlyoung,

 

check these steps:

- Sign in to concur WEB (https://www.concursolutions.com), not APP.

- Go to Expenses (if the expense is alredy moved to a expense report, move it from the expense report to expenses)

NTS_0-1684224626159.png

- Click on your expense to trigger Expense source Pop Up

NTS_1-1684224726117.png

- Select Separate

NTS_2-1684224861342.png

 

If you want to combine the cc with you expense

- Tick the cc and the expense, select Combine expenses.

 

NTS_3-1684225040690.png

Hope it helps