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gcleal01
New Member - Level 1

Mismatch Transaction Dates - Cannot Submit Expense

Meal expense on 6/20/23 as verified on receipt.  System shows transaction date of 6/21/23 thus putting me over allotment when 6/20/23 meal is included on 6/21/23 daily allowance.  System will not allow me to submit the expense, with comments, till error is resolved. 

gcleal01_0-1688397861651.png

 

1 REPLY 1
KevinD
Community Manager
Community Manager

@gcleal01you will need to reach out to whomever your site administrator is to ask them how to handle this. I've seen this happen to several other customers of ours, where the card transaction date shows the wrong date and therefore causing this issue. If you aren't sure who this is, they are usually found in the Accounting, Finance or Payroll departments.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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