Mileage offline

luismata · ‎Apr 11, 2022

Good day everybody

As soon as I try to enter a mileage in the app I get an error that says

Offline – this operations is not supported in offline mode – please try again when network connectivity is available

my phone has network connectivity (both WiFi and cellular data) and still not working

Any idea how to solve this?

Thanks

KevinD · ‎Apr 11, 2022

@luismata a couple things to try. Do a hard reset of your phone. Uninstall then reinstall the app.

Try those and see if it resolves or not.

Thank you,
Kevin
SAP Concur Community Manager
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kstewart · ‎May 10, 2022

I also am having this same issue and I've tried resetting my phone and deleting and re-downloading the app and I still get that error message. Any other suggestions on how to fix?

KevinD · ‎May 11, 2022

@kstewart are you pressing the mileage option on the app home screen?

Thank you,
Kevin
SAP Concur Community Manager
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kstewart · ‎May 11, 2022

Yes