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Occasional Member - Level 1

Mileage map not attaching to Expense Report

Using desktop Concur app - when attempting to attach Personal Vehicle Mileage to the expense report, it gives me an exception for "Please attach a map for documentation to clear this exception". I can click back to the map and the maps with my routes are visible and notated.


Also note that this began after 1 September, all my mileage entries for this week during August have been accepted with no issues or exceptions.


Thank you.

Community Manager
Community Manager

@smithjs1 is the exception message yellow or red? If yellow, you will still be able to submit. I would suggest using the Comment field explaining you used the Mileage Calculator. If the exception is Red, then I would screenshot the Mileage Calculator route and attach it like you would any other receipt. 


Sounds like your company made some changes to the system recently. 

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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