Hello Everyone and Happy Friday,
After reviewing all of the open expense reports, I've realized there are quite a few expense reports from employees that have resigned. This shouldn't have happened in the first place, but now I'm trying to find a solution to resolve this. Are there similar cases out there and please help me by sharing your experiences.
Option 1 - review case by case
Option 2 - is there a "mass reject" feature that will help with this?
@TomT you bring up a great question/issue. Let me ask you a question or two to help lead us to a solution for you.
So, if you feel like there is no need to reconcile the expenses on these reports, there is a mass rejection feature on the Processor screen. From the SAP Concur home screen, you click on Expenses. On your Manage Expenses screen there will be an option that says Processor. From this little drop down, select Process Reports. Next, click the Run Query button. You'll see the first option as Reports Ready for Processing. Select this query. You should get a list of reports that are waiting for processor review. From this list, go through and click the little checkbox on the left side of the screen for each report submitted by one of the former employees. Once you have selected them all, look for the orange button that says "Change Approval Status". You will see a little window appear with a field labeled Next Status. Click the drop down arrow for this field. You will see the option of Send Back to Employee. Select this status, then click Save.
That will return all the reports. Now, if you want to delete the reports even though the employees are no longer with the company, you can proxy in as each user and delete them.
Let me know if you have any questions or need anything clarified.