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lmangkonkarn
Occasional Member - Level 1

Manual Pay

Hi,

We have at least one expense report that was accidentally marked as "Manual Pay", so it did not come over in our nightly SAE export.  I tried to find a solution with Concur Support, but nothing that works for this current situation and for the long-term.  Here are my 3 questions and suggested improvements:

1) Is it possible to get a report of all expense reports that were marked as manual pay?

2) For all of the reports that were marked as manual pay, is there a way to reverse it out so that they can be added to the nightly export?

3) Is there any way to remove this button for us? We will not have a situation when we need to use this option and don't want to accidentally click on it.

Thanks,
Lisa

1 REPLY 1
KevinD
Community Manager
Community Manager

@lmangkonkarn This would be a great question to post in the User Admin Group. That group is all site administrators and those who may have come across this situation. To join that group so you can post, go to Groups>User Admin Group. You will see an option to request to join. 

 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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