At some point, the Concur app on my iPhone decided to stop using Face ID to log me in. Well, it does, but when it tries to log me in, it has to go to the website and from there it uses Face ID (after I touch in the username or pw box and my phone brings up the credentials) and then kicks me back to the app where I am now logged in. It's not a big deal, but kind of clunky and didn't used to be that way. Why doesn't it log me in directly from the app? I used to not even have to log in...which is fine now that I have to, but it's like a 3 step process every time.
@mcawson how often are you using the mobile app? Is it daily or every few days?
@mcawson it is possible that for security reasons the app logs you out after a certain amount of non-use time.