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Occasional Member - Level 1

Legitimate transactions showing as fraud


I have 4 legitimate transactions showing as fraud charges so I am unable to add them to my expense report.  I called the credit card company and the charges were approved on their end.  How do I remove the fraud status?

Community Manager
Community Manager

@jmar2 I'm looking at your account and I do not see any charges at all. I see an expense report, but it is blank. Are you working on someone else's report?

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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Occasional Member - Level 1

Hi - I think we have it figured out.  The charges are not showing up under expenses, they are showing under transactions and then hit the drop down to view all year.  Apparently, there was a mix-up with my card number, and an employee with a similar name was originally assigned those expenses.  I do appreciate the help though, thank you!

Occasional Member - Level 3

Sounds like typical SAP Concur crap. Or, if corporate cards are frauded or invoices (ahem Amazon) split up and charged out of the blue—it’s the employee stuck on hold forever or troubleshooting. Total disaster and completely inappropriate.