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juliuscardozo
New Member - Level 1

Latest posted transactions from US Bank Corporate card not showing up in Concur expenses

US Bank Corporate card expenses posted on the 18th Nov not showing up in Concur. 

The Sync is usually quick as soon as a transaction is posted. For transactions posted on the 18th these have not been posted as yet

2 REPLIES 2
KevinD
Community Manager
Community Manager

@juliuscardozo is the US Bank card a corporate card or a business card? Did you link this card yourself in your profile by going to Profile Settings>Expense Settings>Expense Credit Card? 

 

I'm asking because if this is a corporate card, it takes on average three days for a transaction to appear in SAP Concur. It will not appear the same day the transaction takes place. If you did the linking of the card then it is possible to see it the same day. 

 

I would give it another day or two to see if they appear.


Thank you,
Kevin
SAP Concur Community Manager
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juliuscardozo
New Member - Level 1

Thank you for your response Kevin!
The US bank card is a corporate card and I had linked it with Concur several months back. Usually, the payments show up in Concur immediately as soon as the transactions get "posted". The problem I am facing is that the last two transactions have not appeared in concur, where the payment was done on the 14th of Nov and got posted on the 18th as per the US bank portal. I was expecting these 2 payments show up in Concur by now. Not sure why its delayed. Is the average of 3 days after a transaction is posted?