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jyotesh519
Occasional Member - Level 3

Japan E-Bunsho timestamp Issue

Hi All,

 

I would like to know if there is any dashboard in which the administrators can check if the "Digitally Complaint flag" is set for the receipt or not after the E-Bunsho receipt validation for Japan.

We have an issue were the receipt which was uploaded is set with a flag Timestamp(jyotesh519_1-1666191223198.png). But when we try to submit the report, then we get an error saying that the receipt attached doesn't meet "E-Bensho law requirement. Please attach the image with higher resolution (higher than 3.8 mega pixels)." .

 

Can you someone assist on this?

 

Regards,

Jyotesh

 

 

2 REPLIES 2
KevinD
Community Manager
Community Manager

@jyotesh519 this would be better suited for the Admin Group. I recommend posting there if you haven't already.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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jyotesh519
Occasional Member - Level 3

sure. Thanks @KevinD .