Japan E-Bunsho timestamp Issue

[jyotesh519]

Hi All,

I would like to know if there is any dashboard in which the administrators can check if the "Digitally Complaint flag" is set for the receipt or not after the E-Bunsho receipt validation for Japan.

We have an issue were the receipt which was uploaded is set with a flag Timestamp(). But when we try to submit the report, then we get an error saying that the receipt attached doesn't meet "E-Bensho law requirement. Please attach the image with higher resolution (higher than 3.8 mega pixels)." .

Can you someone assist on this?

Regards,

Jyotesh

[KevinD]

@jyotesh519 this would be better suited for the Admin Group. I recommend posting there if you haven't already.

[jyotesh519]

sure. Thanks @KevinD .