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Hi, I'm trying to account for a 2 night hotel expense in Israel. I have a receipt for two nights bed and breakfast and nothing else. The Concurs tool keeps asking for an itemisation based on the room rate. I've inputted the room rate as half of the total bill but this isn't accepted. Can you advise please?
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@patgriffin could you please take a screenshot of the expense please and what you have inputted? That way I can see what you are asking about and better advise you.
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Hi Kevin, I had some advice from IT support whereby if rooms are charged at different rates for different nights, simply add the charges together and divide by the number of nights stayed. If there are still discrepancies, its probably because the total value doesn't add up. This is simply a case of just adding on small value increments in the room rate box until the value balances out. The system eventually accepts this.