Is there a delay in Concur Audit?

[MichaelFoye21]

I submitted two expense reports on 7/8, both are "Submitted and Pending Concur Audit".  This is normal to see but the time that has passed is abnormally long.

-Regards

[KevinD]

@MichaelFoye21 don't forget to take into account Saturday and Sunday of this week. The audit team may not be working on the weekend, so if it was submitted on 7/8, it has only been just over two business days. I believe in most cases the Concur Audit Team has a 48-72 hour service level agreement. 

[MichaelFoye21]

Thank you for the reply Kevin, with business being as busy as it has been I often forget about “business days”.  

[KevinD]

@MichaelFoye21 I totally get it. Sometimes I'm not even sure what day it is. 🙂

[JessicaL]

@MichaelFoye21  At my company, normal Concur Audit time used to be closer to 24-48 hours, but for the past month, it has definitely been 72 hours or more. I will add that our Audit team in based in India and they have been having Covid-related issues so the longer turnaround time wasn't unexpected, but noticeable. 

[MichaelFoye21]

True story, my two reports were audit the night I asked this question.  Both were sent back bc of errors.  I corrected the errors, and resubmitted.  One of the two was immediately approved and the other is still pending... Its my luck.  I am horrible about filing my expense.  We are so busy here that its hard to keep track of until I max out my spending limit then it leaves me scrambling.