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Occasional Member - Level 1

Invalid Policy error

Attempting to submit a completed expense report for GE credit card used on business trip.  It is the one that auto generated, then I went through to enter expense type and details and attached receipts.  In the end when trying to submit, I keep getting an error "invalid policy was selected when expense originally generated, please delete expense and submit a new report."


Why?!?! I spent a ton of time doing this expense, many many line items. do I seriously have to delete it and start over?!!!!!  Why did it auto select the wrong one in the first place???  I tried making changes to expense purpose, but nothing works. 

Community Manager
Community Manager

@212745643 it looks like you resolved your own issue. I hope you didn't have to start over. What did you end up doing to get the exception to go away?

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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Occasional Member - Level 1

Yes figured it out, the solution wasn't  related to the error message.  What had happened is even though I had selected "Report Type" at the beginning, somehow it didn't "take" and I didn't notice. It happened to me on two separate expense reports that day. Must have been glitching out.  Once I selected T&L on the dropdown I was able to submit it no problem. And I was very glad I didn't have to redo the entire expense report!!