Intelligence reporting and report output

[Mjsorensen]

I have been doing reports in Intelligence for 2 years but all of a sudden i'm having some issues with the output. I can run the report and see the data but when i try to change the output from HTML to anything else it won't work. Can anyone else me with the following issues because its very frustrating that i have to take so many extra steps to get the report how i want it.

1.PDF- i just get this sign showing its not available. Why can't i PDF these reports? [ See SAP Intelligence PDF example]

2. Excel- I have to save the report before opening it and can only open it where i saved it. This pop up doesn't allow me to either open immediatley or 'save and open'.  What setting have i missed/changed that is not allowing me to just hit open and see it in excel? [ See example-User Rating Summary- Expense excel]

[AshleyB]

Hi @Mjsorensen

Thanks for posting! 

This is a good question. Have you created a support ticket? Our support teams might be able to provide some insight if this is a technical issue. 

I am also interested in hearing from your fellow community members. Has anyone else seen this? Thanks in advance for sharing!