I have a hotel receipt, emailed to concur, auto analyzed, all entries posted for review and actions. There were three entries that were clearly listed as credits. One of these was read as such and correctly handled. But the other two, for whatever reason, maybe no ()'s or no negative sign, were labeled by Concur as charges. When I called and checked the card transactions, they are listed as charges on the card. First of all, the charges false and need to be corrected, and second, I would never, but if I wanted to simply let it go thru, it wouldn't because this nightly charge for a room fall outside the actual calendar entries of the nights I did stay. So, actual charges that should be credits, what do I do? Oh,yes, I did call the card company, they see the charge and receipts, and told me the matter was going to receipt dispute department. But, there not Concur.
