Importing trips to match travel expenses to reservation

[PeytonClara]

First time using Concur.  Received this alert with a travel expense report:

"This expense has no matching travel reservation.  Import trips and apply the booking or use the expense report comments to explain why there was no reservation made for this expense."

The trip was booked through Concur.  Not sure why this alert appears and do not know hotw

[MSTEEN]

Hi, 

Does your company has a corporate card program? Did you use the corporate card for this transaction? If yes, the receipt is waiting for the credit card transaction to upload to your expense page and match with the receipt. 

If the transaction was not paid with the corporate card, then you just need to select Cash in the Payment Type dropdown of the expense entry line of the expense report.

I hope this helps.