Hi All!
I feel like I'm going crazy because I'm sure this has to be a simple setting somewhere that I'm missing... but I've been through just about all of them and can't figure out what happened for the life of me. Here's the situation: When I rolled Concur out - and ever since - any approved transactions from an expense report that had itemizations and/or allocations would transfer to Quickbooks as a combined single line item. This made reconciliation easy as all transactions from a report simply balanced with my register. Since yesterday, however, that has stopped happening. Now, all split transactions are posting as however many line items are necessitated by the split (for example - one employee posted a massive Amazon order that was allocated across all 13 of our locations and itemized by 20 different account codes - this created well beyond 30 line items in my register that did balance, but I had to organize in order to reconcile).
This is certainly manageable, as it always balances, but in my rush to close May financials, it's been a huge inconvenience to chase down these fractured expenses to balance. Does anyone know where I can check the setting for this or how it may have been disabled?
