Showing results for 
Search instead for 
Did you mean: 
Occasional Member - Level 1

I following step by step to setup SSO with IAS but I get an error when I try to connect with my user

Sorry, something went wrong.
We encountered an error processing your request. If you continue to experience problems, please contact your Company Administrator or Help Desk.
Please provide the following id to support: edfa80e08f8a92f38f02fc980e7259a9

SAP Concur Employee
SAP Concur Employee

@dgavarin Thank you for your post. I am sorry about your experience. You do need to contact your internal Concur Administrator or IT department. I will send you a private message with contact details. 


Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.

Thank you,
Lee-Anne Dautovic
SAP Concur Community Moderator
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
Occasional Member - Level 1

Yesterday I had a meeting with someone of concur team
My problem it's resolved using Production evnvironement Concur for my tests,
But with Test concur Env no, it's because the mecanism who is in place with .uat auto suffix on username
Thank you